CUSTOMER SUPPORT
How can we help you today?
Reach out on chat, by phone, or find answers to your most-asked questions below.
![an icon demonstrating order status](png/order_status_xe7jzka.original.2e16d0ba.fill-100x100.png)
Order Status
Quickly check the status of your order using only your email address.
![an icon demonstrating order history](png/order_history.2e16d0ba.fill-100x100.png)
Order History
Log into your Tempur-Pedic account to view your complete order history.
![an icon demonstrating your account](png/your_account.2e16d0ba.fill-100x100.png)
Your Account
Find or reset your password, manage your account information, and more.
![Start A Return](png/start_return.2e16d0ba.fill-100x100.png)
Start A Return
Initiate a return for your mattress during the 90-night trial here.
![an icon demonstrating shipping and delivery](png/shipping_delivery.2e16d0ba.fill-100x100.png)
Shipping and Delivery
Shipping and delivery policies, rates, tips for preparing for your delivery, and more.
![an icon demonstrating product registration](png/product_registration.2e16d0ba.fill-100x100.png)
Product Registration
Register your product online today and we'll keep a record of your purchase for you.
![an icon demonstrating returns](png/return_policy_icon.2e16d0ba.fill-100x100.png)
Return Policies
Review the return policies for our mattress, adjustable bases, and more.
![Start An Exchange](png/mattress_exchange.2e16d0ba.fill-100x100.png)
Start An Exchange
Initiate an exchange for your mattress during the 90-night trial here.
![an icon demonstrating FAQs](png/faqs.2e16d0ba.fill-100x100.png)
FAQs
Read answers to popular customer questions, verified by our Sleep Experts.
![an icon demonstrating warranties](png/warranties.2e16d0ba.fill-100x100.png)
Warranties
Discover warranty information, file a claim, or check the status of a prior claim.
![an icon demonstrating policies](png/policies.2e16d0ba.fill-100x100.png)
Policies
Review our Site Terms of Use, Return Policy and Privacy Policy for more details.
![Contact Us](png/contact.2e16d0ba.fill-100x100.png)
Contact Us
Need some extra help? Send us an email with a simple form and we'll be in touch soon.
Need assistance? We're here to help.
We want to hear from you, whether you have a problem, comment, or question. or give us a call to speak with a sleep expert today.
![](png/badge-sleep-expert.62984477a71f.png)
Sleep Expert
Evaluating our products and need advice before you buy?
(888) 811-5053
Monday: 9am - 11pm EST
Tuesday - Friday: 9am - 9pm EST
Saturday: 9am - 7pm EST
Sunday: 9am - 8pm EST
![](png/badge-headset.ef059a1ce05c.png)
Customer Support
Already using our products or need assistance with an order you placed?
(800) 821-6621
Monday - Friday: 8am – 8pm EST
Saturday: 9am - 6pm EST
Sunday: 10am - 6pm EST